Yes we do*. Once we have decided that your vehicle can be economically repaired (is worth repairing) and if it cannot be driven, our approved repairer will provide a courtesy car for the time it takes them to do the repairs.
We will not provide a courtesy car if your vehicle is a total loss (the cost of repair is more than the market value of your vehicle).
* Policy terms and conditions apply
You will be provided with a small courtesy car with a manual gear box for the time your vehicle is being repaired by one of our approved repairers. The courtesy car will not necessarily be the same make or model as your vehicle.
If we provide a courtesy car, we will extend the cover provided by your insurance policy so that you are also insured to drive the courtesy car. You must only use the courtesy car in the United Kingdom under the approved repairer's terms of use.
Your no claims discount follows the scale of discounts that apply when you renew your policy. If somebody makes a claim, you may lose all or part of your no claim discount. If no claim discount protection is shown in the schedule, you will only lose the no claim discount if there are more than two claims in a five-year period.
Claims Helpline:
UK Private & Commercial Vehicle: 08705 320999*
All Republic of Ireland: 0818 210036
Third Party Claimants: 01422 286196
*Calls are charged at the national rate